Return & Refund Policy
🔄 Return & Refund Policy – NayabChappals
đź“… Effective Date: [Insert Date]
At NayabChappals, we take pride in the quality of our handmade chappals 👣. But if something isn’t quite right, don’t worry – we’re here to help!
đź•’ Return Window
You can request a return or exchange within 3 days of receiving your order. After 3 days, unfortunately, we cannot accept returns or offer refunds.
📦 Eligibility for Return To be eligible for a return:
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The item must be unused, unworn, and in original packaging.
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You must provide proof of purchase (order number or receipt).
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Return requests are only accepted for wrong, defective, or damaged items.
❌ Returns are not accepted for:
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Size issues due to incorrect measurements provided by the customer.
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Custom-made or personalized orders.
đź’° Refund Process If your return is approved:
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You’ll receive a full refund or an exchange, as per your choice.
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Refunds are processed within 5 to 7 business days via bank transfer or mobile wallet.
📦 How to Request a Return Simply contact us via: 📧 Email: naseeraahmad46@gmail.com
📱 Phone: 0301 0189073
Please mention your order number and the reason for the return.
đźšš Return Shipping
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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We recommend using a trackable courier service for your return.
🤝 Our Promise
We’re a small business with a big heart ❤️. Our goal is to keep every customer happy and satisfied with their experience at NayabChappals.